Privacy Policy
Last Updated: May 14, 2026
1. Introduction
At Conduit Technologies Inc. ("Conduit", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
As an Enterprise Business Operating System, Conduit processes data on behalf of our customers (businesses) and their end-users. Our data practices are governed by our commitment to enterprise-grade security and transparency.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us when you create an account, configure your organization, or contact support. This may include your name, email address, billing information, and business details.
2.2 Platform Data
When using our messaging and payment modules, we process communication metadata, transaction details, and CRM contact information. This data is processed strictly according to your organization's configuration and our Data Processing Agreement (DPA).
3. How We Use Your Information
- To provide and maintain our Enterprise Business Operating System.
- To facilitate omnichannel messaging and payment orchestration.
- To manage user authentication and multi-tenant isolation.
- To communicate with you about platform updates and security alerts.
- To comply with legal obligations and prevent fraudulent activity.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third-party service providers (such as Paystack for payment processing or cloud infrastructure providers) solely to facilitate our services.
5. Security
We implement industry-standard technical and organizational measures to protect your data, including encryption at rest and in transit, multi-factor authentication, and strict multi-tenant data isolation.
6. Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: privacy@conduit.inc
Address: Conduit Technologies Inc., 100 Enterprise Way, Suite 500, San Francisco, CA 94103